COVID-19

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Dear Customer,

Please read our guidelines below regarding the use of our laundry machines during the Covid-19 pandemic.

  • Washing and drying clothes at the highest recommended temperature should kill most bacteria and viruses. Please read the manufacturer care tag before using a higher temperature.

  • It is best practice to wear disposable gloves when using the laundry machines to avoid coming into contact with surfaces.

  • Please avoid shaking dirty laundry to prevent the spread of bacteria and viruses.

  • Always wash and sanitise your hands after using the laundry machines.

  • Please adhere to social distancing guidelines at all times. Maintain a 2 metre distance from other people, and stay in your car where possible while you wait.

    Rest assured, we are playing our role and taking every precaution necessary to ensure your safety. Our laundry machines are serviced and cleaned regularly using antibacterial and antiviral agents.

Please do not hesitate to contact our customer care team who will be able to answer any queries you may have about the above information.

For general information about COVID-19 from the HSE, please click the button below:

FAQ Section

Q: How do I know what laundry machines are in operation?
A: The vast majority of our laundry machines are in operation, however there are a small minority that have been switched off due to the Covid-19 lockdown restrictions. If you want to check the availability of a machine, please contact our customer service team.

Q: What temperature should I wash my clothes on to kill bacteria and viruses?
A: It is recommended to wash clothes at 60°C+ in order to kill most viruses and bacteria. Please read the manufacturer care tag before using a higher temperature.

Q: How often are the laundry machines cleaned and serviced?
A: The laundry machines are cleaned and maintained weekly by our dedicated team of technicians. They use antibacterial and antiviral cleaning products to sterilise the machines.

Q: Should I wear disposable gloves when using the laundry machines?
A: Yes, it is strongly recommended to wear disposable gloves when using the laundry machines to avoid coming into contact with surfaces that may have been touched by other people e.g – the touch screen.

Q: Where should I be when waiting on my laundry?
A: It is best practice to wait in your car if possible. Otherwise you should stand a good distance away from the machine in order to minimise the chance of coming into contact with other people.

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